If you will wait to rate my post, I will keep working with you until it's resolved. Feel free to ask back any questions and keep me posted. So read it over and see if its something you want to learn to do. Most problems are resolved by doing this gold standard Clean Install which should get you past all difficulties as it has millions of others who have followed the steps in this link and never come back to report another problem. If the problems are unfixable for now, you have ten days to roll it back in Recovery settings. If the Version has problems I will work with you to try to resolve them. If any problems report back the verbatim error and number, then continue with these steps for overcoming Version Upgrade problems. This saves your files, apps and most settings in place, is the most stable method to change versions, brings your Updates current, resolves most problems. , choose Download Tool Now, then open the tool and choose Upgrade This PC Now.
It's best to bypass it t manually upgrade to the latest version 1903 by opening the Media Creation Tool from this link. That's the buggy Windows Upgrade Advisor which can report something is installed when it's really only in the downloads folder, or nowhere on the PC. I'm Greg, an installation specialist, 10 year Windows MVP, and Volunteer Guardian Moderator here to help you.
